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Plait & Pattern

Three ways to work together

Every organization's data challenges are different. But most follow a similar path—and knowing where you are determines where to start.

Suspecting a problem? Start with validation. Know something's broken? Go deeper into root causes. Have a roadmap? Get experienced guidance to execute it.

Deliverable previews

Red Flag Report, Revenue Impact Summary

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Rapid Diagnostic

$7,500 · One week

A focused analysis for organizations that suspect product data is costing them revenue but need clarity before committing to a larger engagement.

In one week, I'll identify the top 3-5 data quality issues affecting your catalog and estimate their revenue impact. You'll get a clear-eyed view of what's broken, what it's costing you, and whether deeper investigation is warranted.

What you'll receive:

Red Flag Report

A concise analysis identifying your 3-5 highest-impact data quality issues—the problems most likely to be costing you revenue right now.

Revenue Impact Summary

Financial estimates tying each red flag to revenue exposure. Designed to be credible enough to share with your CFO or PE operating partner.

60-Minute Executive Briefing

A live walkthrough of findings with your leadership team, including Q&A and discussion of whether deeper investigation is warranted.

This is right for you if:

  • You're seeing symptoms (poor search results, customer complaints, conversion drops) but aren't sure of the root cause
  • You need to build internal consensus before committing to a larger initiative
  • You want to validate whether product data is actually the problem—or if it's something else

Root Cause Diagnostic

$25,000 · 3-4 weeks

A forensic audit of the data systems that drive your quote-to-cash capability. This isn't a surface-level review—it's a deep examination of the incentives, workflows, and technical infrastructure that determine whether your products are findable and your catalog is an asset or a liability.

The diagnostic answers three questions: What's broken? Why does it keep breaking? And what will it take to fix it permanently?

What you'll receive:

Catalog Health Scorecard

A financial analysis categorizing your SKUs into "Prime," "At Risk," and "Dead Stock" based on findability metrics. This directly correlates data quality to revenue impact—the foundation for building a business case.

KPI Conflict Map

An analysis of how competing team metrics—merchant growth targets, onboarding speed goals, search relevance KPIs—create predictable data quality failures. We'll map yours and show where the conflicts are most damaging.

Remediation Roadmap

A prioritized action plan separating quick wins (revenue recovery within 90 days) from long-term fixes (process re-engineering and governance redesign). The roadmap distinguishes what can be done internally from what requires ongoing strategic guidance.

This is right for you if:

  • You've tried fixing data quality before and the problems keep recurring
  • You're planning a PIM implementation, search platform upgrade, or AI initiative and need clean data to succeed
  • You've acquired companies and are facing data integration challenges
  • You need a credible business case to secure budget for data governance investment

Deliverable previews

Catalog Health Scorecard, KPI Conflict Map, Remediation Roadmap

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Deliverable previews

Vendor Scorecard, Working Session Outputs

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Strategic Partnership

$8,500/month · 6-month minimum commitment

Ongoing strategic oversight for organizations implementing data governance transformation. Think of it as an Interim VP of Data Strategy—senior enough to influence cross-functional decisions, embedded enough to drive accountability, but without the overhead of a full-time executive hire.

This engagement is designed for organizations that have completed a diagnostic (with Plait & Pattern or another provider) and need experienced guidance to execute the transformation.

What's included:

Roadmap Execution

I'll oversee execution of your remediation roadmap, ensuring initiatives stay on track and adjusting course as you learn what works in your specific environment.

Quarterly Vendor Scorecards

A structured review process that holds suppliers accountable for data quality. This shifts the burden of data maintenance back to where it belongs—and creates the feedback loops that prevent backsliding.

AI Readiness Reviews

As you pilot AI-powered search, chatbots, or recommendation engines, I'll assess whether your data architecture can support these initiatives and flag gaps before they cause failures.

Monthly Cross-Functional Sessions

Regular working sessions with your merchant, IT, search, and customer experience teams to maintain alignment and resolve conflicts before they become crises.

This is right for you if:

  • You have a roadmap but lack the internal expertise to execute it
  • You need senior strategic guidance but can't justify (or wait for) a full-time hire
  • You want accountability and outside perspective to maintain momentum on a multi-quarter initiative

Not sure where to start?

Most organizations begin with either a Rapid Diagnostic or a full Root Cause Diagnostic, depending on how well they understand the scope of their challenges.

A 30-minute conversation will help us figure out the right starting point—or determine if your situation calls for something different entirely. No pitch. Just clarity.