Privacy Policy
Last updated: January 2026
Introduction
Plait & Pattern LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when you:
- Fill out our contact form (name, email address, company name, and message content)
- Schedule a calendar appointment
- Send us an email
- Engage with our services
Automatically Collected Information
We do not use cookies or third-party tracking on this website beyond what is essential for site functionality. We do not engage in behavioral advertising or analytics tracking.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Schedule and conduct consultations
- Deliver services you have requested
- Send you information about our services (only if you have opted in)
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except:
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With service providers who assist us in operating our website or conducting our business (e.g., email service providers, calendar scheduling tools), bound by confidentiality agreements
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions and email correspondence are retained for business purposes and deleted when no longer needed.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict our processing of your information
- Withdraw consent where we rely on consent to process your information
To exercise these rights, please contact us at matt@plaitandpattern.com.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: